General Terms of Service
The Terms of Service are an agreement between BBO Internet Services Pvt Ltd, a company headquartered in India and “You” (the users). This agreement outlines the general terms and conditions governing the use of the products and services made available by BBO (collectively known as the “Services”). Your use of the Services constitutes acceptance of this Agreement. If you do not consent to these terms, you are not permitted to use or access the Services. All customers should agree on all terms and conditions stated prior to their signing up for any of the hosting plans and services mentioned by BBO. BBO reserves the right to suspend or cancel a customer's access to any or all services provided, at any time, or when BBO decides that the account has been inappropriately used.
The English version of this TOS document is the sole authentic version. Any translated version of this document might be only provided for your convenience for reading and understanding the English version. These translations are not legally authentic and cannot replace the authority of the English version. In cases of dispute or conflict, the legal agreements and policies in English hold precedence.
1. General Rules of Conduct
As a user of BBO’s services, you acknowledge that:
1.1Your use of BBO’s website and services including any content that you contribute will comply with this TOS agreement, any other Service Agreement or policy that might be applicable to your services along with all the applicable local, state, national and international laws and rules.
1.2You are not allowed to collect or allow anyone to collect any user content or any personal or non-public information about any other user without their prior written consent.
1.3You will not use the BBO websites or services in a way that:Is illegal or promotes illegal activity.
Encourages or engages in child exploitation or any other activity related to CASM.
Encourages or engages in violence against children, animals, property or terrorism.
Encourages or engages in any spam activity, unsolicited bulk email sending, computer or network breaching or hacking.
Encourages or facilitates prostitution or sex trafficking.
Violates the intellectual property rights of another user or entity.
Breaches the privacy or publicity rights of another user or entity, or violates any confidentiality obligations you have towards them.
Disrupts the functioning of the BBO website or the services offered on it.
Introduces viruses, worms, bugs, Trojan horses, or any other harmful code or programs designed to disrupt, damage, or limit the functionality of software or hardware.
Includes false or misleading information, or claims about BBO or its services that cannot be proven or compared accurately.
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any regulation or material that is perceived to be misleading.
Warez - This includes, but is not limited to, pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing and encrypting of any of the above. It also includes any sites that provides "links to" or "how to" information about such material.
Involvement in Topsites, Ponzi or pyramid schemes, prime bank programs, spam bots, gambling, mail bombers, port scanners, IP scanners, mail harvesting scripts, brute force scripts is prohibited.
Sales of illegal pharma, drugs, explosives, anonymous or bulk SMS gateways, malware, warez, phishing materials, lottery, gambling, illegal downloads, pirated software distributions, escrow, high yield investment programs, adult thumbnail galleries/banner exchanges, streaming or broadcasting of live copyrighted events.
1.18BBO reserves the right to deem any other content or literature as "prohibited" if found to be indecent, rude, hate content & generally unacceptable.
1.19You must refrain from engaging in any deceitful or harmful behaviour. You must also avoid actions that could unreasonably strain or burden our infrastructure, as determined by us.
1.20You are not permitted to reproduce or distribute any portion of this website in any form without explicit permission from BBO.
1.21You are prohibited from making any changes to this website or the services it offers, including any related technologies.
1.22You must only access BBO Content or user content through this Site or as directed by BBO.
1.23You are not allowed to resell or offer the Services for commercial use, including any of BBO's associated technologies, without BBO's written consent.
1.24You must not bypass, deactivate, or disrupt the security features of this website or its services (including features that prevent or limit the use or copying of BBO Content or User Content), or enforce any restrictions on the use of this website or its services, the BBO Content, or the User Content contained therein.
1.25You must not host, display, upload, modify, publish, transmit, store, update, or share any information that violates any rules or guidelines of BBO. If you fail to comply with BBO’s rules, regulations, privacy policies, or user agreements regarding the use of any computer resource, BBO reserves the right to immediately terminate access or usage rights to the computer resource, or remove non-compliant information, or both, as deemed appropriate.
1.26You consent to furnish government-issued photo identification and/or government-issued business identification for identity verification upon request.
1.27You must acknowledge that BBO may occasionally call you regarding your account. For such calls, you understand that your conversations may be recorded, and you hereby give your consent for this recording, subject to applicable laws, restrictions, and obligations. This includes the possibility of recording calls without explicit consent on each occasion. You also agree that such recordings may be used as evidence in legal proceedings involving BBO.
1.28By providing your phone or mobile number, you agree to receive marketing calls from BBO, which may be automated or use pre-recorded messages. Your consent for these calls is not a requirement for purchasing any products or services from BBO. Similarly, by providing your mobile number, you consent to receive marketing text messages from BBO, which may also be automated. Standard message and data rates may apply.
1.29In addition to the rights outlined elsewhere in this Agreement, BBO explicitly retains the right to refuse, cancel, terminate, suspend, or restrict future access to this Site or any Services (including, but not limited to, the right to cancel or transfer any domain name registration) for any User:Whose Account or Services were previously terminated or suspended, whether due to violation of this or any other Agreement or any BBO policy.
Who has engaged in inappropriate or unlawful activity while using the Site or Services (as determined solely by BBO).
1.32If any purchases or account actions appear fraudulent, abusive, or suspicious, BBO has the right to cancel associated services and close relevant BBO accounts linked to your name, email address, or account. If BBO, at its discretion, deems any activity fraudulent, it reserves the right to pursue legal action, and you may be responsible for reimbursing BBO for any losses, including legal expenses and damages. To dispute service cancellations or account freezes or closures, please reach out to BBO customer care.
1.33You certify that by purchasing any of our products from this website that you are 18 years or older.
In compliance with DMCA act, BBO has adopted procedures for parties who believe that a hosted site on our service is infringing their copyrights. All copyright complaints must be submitted to
abuse@bbo.bz.
2. Abuse Of Resources
2.1Any attempts to compromise or actual compromise of a network device belonging to BBO or any other company, individual, or other entity is strictly prohibited. This offense also includes port scanning, IP range scanners and vulnerability scanning. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
2.2Distributed Denial of Service (DDoS) attacks directed at BBO, or any attempts to launch a Distributed Denial of Service attack from our servers are strictly prohibited. All infractions and or suspected infractions will be vigorously investigated and may result in immediate termination of service.
2.3The hosting of material that infringes on any copyright, trademark and or service mark is strictly prohibited. This also includes the storage and transmission of pirated movies, music, software, ring tones or anything else considered "Warez". Any authentic complaint received will be investigated and may result in termination of service.
2.4The hosting of defamatory, scandalous, or private information about a person without their consent, intentionally inflicting emotional distress, or violating trademarks, copyrights, or other intellectual property rights.
2.5Any attempts to undermine or cause harm to any of our servers is strictly prohibited. We hold no responsibility for the use of our clients' accounts. Any account that abuses the resources and actions are not taken to desist the activity, calls for immediate deactivation without any refund.
2.6Any site using what we deem to be using excessive CPU cycles or any resources that cause strain to other sites may also be offered new terms (i.e., upgrade). Although we offer 99.9% uptime we cannot fully guarantee this, this is due to the updates and up-gradation we carry out which is also a part of our maintenance.
2.7If any client is in any way disrespectful towards any member of the BBO staff we have the complete right to remove them from our services without any refund.
3. Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM)
3.1Use of our services to transmit any unsolicited commercial or unsolicited bulk e-mail is expressly prohibited.
3.2Upon notification of an alleged violation, we will initiate a full scale investigation during which, we may restrict customer's access to the network to prevent further violations.
3.3If a customer is found to have violated our policy, we may, at our sole discretion, restrict, suspend or terminate the guilty hosting account. Furthermore, we reserve the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. We will notify law enforcement officials if the violation is believed to be a criminal offense.
3.4Anyone using our service to host websites or services that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their account(s) immediately suspended and an administrative fee of $250 USD will be charged to your account.
3.5The account will not be unsuspended until such time that you agree to remove any and all traces of the offending material immediately upon reconnection. First violations of this policy will result in a warning and your account will be reviewed for possible immediate termination. A second violation may result in an immediate termination of your account and the administrative fees will be $750 USD. Severe violations may result in immediate and permanent removal of the account(s) from our network without notice to the customer.
3.6We have a zero tolerance policy for the use of our service towards posting of messages or commercial advertisements which violate the rules, regulations, or charter of any newsgroups or mailing list. Commercial messages that are appropriate under the rules of a newsgroup or mailing list or that are solicited by the recipients are permitted.
3.7We also prohibit hosting of publicly-accessible "open relay" SMTP or anonymous remailer service for any purpose, cause, or reason what-so-ever.
3.8Spamming, sending unsolicited emails from our servers or using email addresses that are maintained by us is strictly prohibited and will qualify your site for immediate deactivation with no refund. BBO would be the sole arbiter as to what constitutes a violation of this provision.
3.9In order to ensure that our servers give us optimum performance we have set limits on the number of outgoing mails that can be sent per domain per hour. The defined numbers here are the maximum limit of the highest plan of that service, if you choose a lower plan the number of outgoing emails limit may vary. Shared customers would be allowed to send up to 100 outgoing mails per hour, reseller users up to 25 mails per hour while VPS/cloud customers would be able to send 1000 outgoing mails every hour. Customers having dedicated servers may send 2000 mails per hour.
3.10We do not guarantee Inbox email delivery with any of our hosting plans. If your emails are not delivered as planned, our services are not accountable in this case.
4. Transfers/Migrations
4.1We provide a free migration service to assist in transferring your website from your previous provider to ours. As the owner of the website, you understand its intricacies better than anyone else, and while we will make every possible effort to migrate your site files and data, it remains your responsibility to ensure suitable access for data retrieval and to verify the successful migration of the website. We aim to complete website migrations within 72 hours, however, we cannot guarantee specific timeframes. Additionally, we may be able to migrate emails, DNS records, and domain names in some cases, but we cannot guarantee uninterrupted or successful migration of these elements.
4.2The configuration of each hosting company varies, and data may be stored in incompatible or proprietary formats, making migration difficult or impossible in some cases.
4.3The complimentary transfer service is valid for thirty (30) days from your sign-up date. For transfers beyond this period, charges may apply; please contact our Transfers/migration department by raising a ticket. BBO cannot be held responsible for any lost or missing data during transfers to or from our service. It is your responsibility to back up your data in all situations.
4.4Free migration services are not available for un-managed hosting. If migration assistance is required, additional charges will be applicable.
4.5For both managed and un-managed hosting services, migration charges will be applicable if the control panel differs or if the migration is done manually.
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